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Got a Question?

Here you'll find a range of answers to our most frequently asked questions.

If you can't find what you are looking for, please get in touch and we will be more than happy to help.

Where are you located?

We are based in Coventry, servicing the whole Warwickshire & Midlands. We are also available nationwide for commercial projects.

Do you offer 0% finance?

Yes, we offer 0% finance for up to 12 months up to the value of ¬£2500. T&C’s apply, please read our finance page for more details by clicking here>

Do you take small jobs on?

No job is too small, we’re available for any job no matter how big or small.

How long have we been trading?

We have been trading for over 12 years with a combined 30 years experience.

Do you charge for quotes?

All quotes and plumbing consultations are free of charge, with no obligation to buy.

Do you fit Bathrooms?

Yes, we manage all bathroom projects from start to finish including plastering tiling and carpentry work.

How long does it take to fit an EV charging point?

This depends on the property layout, however, we would aim to have the installation completed in 1 day.

How often should I have a boiler service?

To keep your boiler running efficiently we recommend you have an annual boiler service, this will also help to avoid unnecessary boiler breakdowns and potentially costly repairs.

How do I know what type of make and model boiler I would need at my property?

We would visit your property and carry out a full site survey, after which we would be able to advise the best option for you for the type of house you have. Usually, this is determined by how many bathrooms, showers and radiators you have.

Are all engineers DBS checked

Yes, all of our engineers are fully DBS checked.

Are you gas safe registered?

All our engineers are fully gas safe registered and always work within current government regulations.

Do you offer same day call outs?

Yes, depending on your location we do offer same day call outs. We can often be with you in as little as 3 hours. For same day call outs, it is always advisable to phone us as we can deal with your call straight away.

How long does it take to fit a new boiler?

In most cases, a new domestic boiler can be fitted within a day so you won’t have to be without hot water or heating for any extended period of time. We work as efficiently as possible to get your new boiler up and running as quick as we possibly can.

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